KWH Academy’s Intensive Case Management for Addictions and Homelessness Certificate Program is designed to provide current and aspiring social service professionals with the skills and knowledge required for effective case management. This comprehensive 5-week online program walks you through every phase of the case management process, from client intake and assessment to referrals, advocacy, documentation, and case termination.
Program Highlights
Comprehensive Training: Step-by-step training in intensive case management best practices for addictions and homelessness.
Essential Skills: Modules on ethics, cultural competence, trauma-informed practice, and professional boundaries.
Practical Tools: Tools for client-centred service plans and navigating legal and ethical considerations.
Real-world strategies for collaborating with healthcare providers, shelters, addiction counsellors, and community organisations.
Focus on motivational interviewing, crisis response, and strengths-based approaches to support recovery and housing stability.
By the end of the program, you’ll be ready to confidently step into a professional Case Manager or Client Support role in social services, mental health, housing support, or addiction recovery settings.
What You’ll Gain
- 40 hours of comprehensive, structured online training.
- Choice of self-paced or instructor-led learning options.
- Hands-on, real-world job skills aligned with employer expectations in social services.
- Employment support and job search coaching to help you transition into the field.
- 100+ hours of optional practicum volunteer placement with partner organizations.
- Ongoing career guidance, interview preparation, and résumé assistance.
Career Opportunities After Completion and Further
Education
Case Worker
Client Support Worker
Rehabilitation Assistant
Youth or Family Support Worker
Social Services Assistant
Housing Support or Outreach Worker
Source: Canada Job Bank
Note: Typically requires a master’s degree
Career Opportunities & Prospects in Ontario
Low: 54,000 CAD per year, Average: 86,544 CAD per year, High: 135,684 CAD per year
Source: Canada Job Bank
91,000 estimated job openings align with the estimated number of people looking for work from 2023 to 2033.
Source: Government of Canada
Who Can Apply
Individuals seeking a career shift or entry into the social services sector.
High school graduates with an Ontario Secondary School Diploma (OSSD).
Applicants with international education credentials (must be translated and assessed for equivalency).
If you are interested in one of our courses, please complete the form via the link, and a member of our team will contact you with the next steps for enrollment.
