Overview

KWH Academy’s Becoming a Manager Certificate Course is a 2 to 4 hour online and self-paced course designed to give you the knowledge and skills you need to become a successful manager and leader. At its core, leadership means setting goals, lighting a path, and persuading others to follow. This course helps emerging and new managers move from an individual contributor to an effective leader. You’ll learn best practices for clarifying your role, strengthening essential management skills, and building confidence. You’ll understand how to manage performance, lead change, communicate with impact, and create an environment where people and results can thrive.

Please see our Professional Development Programs page for FAQs. 

Program Highlights

You’ll learn real-world strategies and practice applying the knowledge, skills, and tools you learned to practical settings. You will implement and understand the material in depth through case studies and by reflecting on your own life experiences.

By the end of the program, you’ll know what kind of leader you are, how you learn and think, what strengths you have, and what weaknesses to work on. You’ll know how to support everyone on your team to reach their full potential. You’ll develop a plan with clear goals for the future so you can confidently set yourself and others up for success. 

Take our Cybersecurity Fundamentals for Employees Certificate Course to reduce data breaches on your team.

Take our Emotional Intelligence Certificate Course to teach you how to address stressful moments for you and those on your team effectively.

Career Opportunities & Prospects in Ontario

How much you get paid per year in Ontario depends on the industry you work in. Below is an estimate for a Food Service Manager and a Bank Manager using Canada Job Bank. 

Calculated by 8 h/day using calculator calculatrice. 

33,000 estimated job openings align with the estimated number of people looking for work from 2024 to 2033 for Restaurant Food Service Managers (Government of Canada). 31,200 estimated job openings align with the estimated number of people looking for work from 2024 to 2033 for Banking, Credit, and Investment Managers (Government of Canada).

Who Is It For

• Leaders
• Social oriented 
• High stress tolerance
• Attention to detail
• Adaptability
• Collaboration skills
• Concern for others
• Independent
  

Source: Food Service; Bank

Who Can Apply

• You must speak English.  

What You’ll Gain

• 2-4 hours of comprehensive, structured online learning.
• Self-paced, interactive webinars.

• Ongoing career guidance, interview preparation, and résumé assistance.
  

Career Possibilities After Completion and Further Education

Source: Canada Job Bank 

Please note that this program does not detail management in specific industries. This is a general course that covers what’s essential to know as a manager and a leader. Some positions require a college degree, additional certifications, and previous experience in the related field. 

Instructor 

Becoming a Manager is a course that KWH Academy purchased from Velsoft. The course is facilitated by AI. 

Payment Methods

How to Enroll

Through our website:

1. Go to our Becoming a Manager website.
2. Create an account.
3. Click on the course(s) you’re interested in.
4. Click on Buy Now for $49.00 CAD.
5. Click on the payment method that works for you:
   1. Paypal
   2. Cash on delivery
   3. Stripe
6. Pay.

E-transfer: 

1. Send an e-transfer of CAD $49.00 to kwhinitiative@gmail.com.
2. Include your full name, course, interact email or ID used in the message.
3. Take a screenshot of the transaction and reply to this email.
4. Include the transaction reference number.

What You’ll Receive:

• Class access details.
• Everything you’ll need to be ready.

Curriculum 

Session 1: Course Overview

Students will learn leadership development, what makes for a great leader, and the learning objectives. 

Session 2: About the Learning Organization 

Participants will know what a learning organization is and how to translate learning into productivity. Understand the importance of being a lifelong learner. 

Session 3: Achieving Personal Mastery 

Learners will study the five learning disciplines at the core of leadership in learning organizations to gain personal mastery. Students will learn about barriers to developing their own personal vision and learn how to develop one themselves. 

Session 4: Analyzing Our Mental Models 

Participants will discover what mental models are and explore a framework for analyzing them. Learners will think about mental models they might already have and learn strategies for working with them. Students will reflect on their own experiences and review them with more clarity. 

Session 5: Achieving a Shared Vision 

Learners will understand what a shared vision is and develop steps to move a team to independence as a leader. 

Session 6: Team Learning 

Students will learn how to move from a group of individuals to a finely-tuned machine working together. Participants will study what team learning is about and explore how to turn different viewpoints into a sustainable agreement with skillful discussion. 

Session 7: Systems Thinking 

Learners will discover how we can make the most of our interconnectedness with the world. Students will understand all about systems thinking with everyday examples. 

Session 8: Understanding Leadership 

Participants will reflect on their comfort zone and their style of leadership. Learners will look at how leadership fits into processes like performance management, onboarding, and orientation. 

Session 9: Five Practices 

Students will explore five practices that are needed for every leader. 

Session 10: Building Trust 

Learners will understand and reflect on how hard trust is to build and how to develop it. Participants will learn how trust can be a constructive or destructive cycle, and how to break negative patterns. 

Session 11: Managing Change 

Students will ascertain the effect of cataclysmic change in organizations. An organization’s approach to change creates a ripple effect that reverberates through the organization for months or even years. Learners will explore what change is and how to adapt to it successfully. 

Session 12: The Four Room Apartment 

Participants will learn Claes Janssen’s portrayal of change as moving through a four-room apartment. Reflect on how change is managed in your organization. 

Session 13: Time Management Tips and Tricks 

Learners will discover how to navigate through and get through the most dreaded tasks, and how to prioritize tasks. Students will learn to master their email and customize their time management system. 

Session 14: Managers vs. Leaders 

Students will explore the differences between managers and leaders. Learners will have an opportunity to analyze who they consider a leader and why. 

Session 15: Learning and Thinking Styles 

Most of us approach different situations in different ways. Participants will learn about two types of thinking: directional and consequential. 

Session 16: Influence Strategies 

Learners will understand influence strategies and their importance in leadership definitions. Participants will discover Robert Cialdini’s six strategies. 

Session 17: Managing Relationships 

Students will learn the relationship cycle to gain techniques for building productive, stable relationships. Participants will apply skills to coach a team through conflict and preparation. Learners will understand your personal conflict style and identify areas you want to change. 

Session 18: A Simple Problem-Solving Process 

Participants will review a problem-solving process that they can adapt to any situation. Learners will provide it to a team to help them solve a problem. Next, practice using the model on a personal problem. 

Session 19: Strategic Planning 

Students will learn about Strengths, Weaknesses, Opportunities, and Threats (SWOT) for strategic analysis. Participants will understand how leaders know their vision is right and where the company should go. 

Session 20: Doing Delegation Right 

Learners will master delegation strategies and techniques using three basic steps. 

Session 21: Criteria for Useful Feedback 

Participants will receive tips for giving good feedback and reflect on their own approach, identifying areas they want to improve. 

Session 22: Feedback Techniques 

For giving feedback, tips can help. In this section, students will learn feedback techniques that they can apply. Participants will learn how they can use those techniques in a case study. 

Session 23: Mastering Your Body Language 

Body language can communicate more than words. Learners will understand the importance of body language and what to consider for effective communication. Participants will learn what body language to look for in others while they are communicating. 

Session 24: Meeting Management 

In this session, we will give students some great tips on preparing for meetings, presenting at meetings, and leading meetings. Meetings will no longer be a time-waster. 

Session 25: Pumping up a Presentation 

The fear of speaking in public can be greater than the fear of flying, small spaces, spiders, or even death. In this session, we will give participants some tips to help them feel more prepared and less nervous.